People USA has been a leader in providing person-centered care for those experiencing acute emotional distress for more than 20 years. We are available to listen and help 24/7/365, with respectful, trauma-informed support, safe spaces and connections to further needed services.
People USA’s Rose Houses are short-term crisis respites that are home-like alternatives to hospital psychiatric ERs and inpatient units. Rose Houses are open and immediately accessible 24/7/365 for hospital diversion. The service is 100% voluntary. While at Rose House, guests have access to a full, customizable menu of services.
The Crisis Stabilization Team (Westchester County) is a mobile team of clinicians, peers, and subscribers who work directly with law enforcement and courts to ensure that people presenting with mental health or substance use issues stay out of the criminal justice system when behavioral health interventions are the more appropriate response.
The Stabilization Center is a 100% voluntary walk-in hub for people of all ages to connect – 24/7/365 – with an integrated team of clinicians, peer specialists, and health professionals when they’re experiencing emotional distress, acute psychiatric symptoms, addiction challenges, intoxication, family issues, and other life stressors.
Project Hope is a COVID-19 crisis counseling program that provides information, education, emotional support, and links to resources. It is designed to help people recognize common reactions to COVID, build coping skills for the recovery process, manage disaster-related stress, and identify & meet children’s needs.
People USA employs staff who are embedded in hospital ERs, inpatient units, and intensive short-term treatment. They add value to the already existing services by providing, modeling, and advocating for high-quality customer service, trauma-informed care and better engagement between provider and patient.
Warm lines are a direct service delivered via telephone by a peer who provides a person in distress with a confidential venue to discuss their current status and/or needs. Warm lines are for situations that are not considered emergencies but could potentially escalate if left unaddressed.
Expected to open in 2019, this facility will provide in-patient medically supervised detoxification.